At DesportsIndia, we strive to ensure that our customers are completely satisfied with their purchases. If, for any reason, you are not happy with your order, we offer a straightforward refund policy to address your concerns. Please read the following details to understand our refund process.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The item(s) must be unused, unworn, and in the same condition that you received them.
• All tags and original packaging should be intact.
• The request for a refund must be initiated within 30 days of receiving your order.

Items that are returned damaged, missing tags, or showing signs of wear will not qualify for a refund. Additionally, we do not offer refunds for products marked as “Final Sale” or “Non-Returnable.”

How to Request a Refund

To initiate a refund, please follow these steps:

1. Email us at info@desportsindia.com with your order number, a description of the item(s) you wish to return, and the reason for the return.
2. Our customer service team will respond with instructions on how to return your item(s). You may be responsible for the return shipping costs unless the product is defective or an error was made in the order.
3. Once we receive the returned item(s) and inspect them, we will notify you via email whether your refund has been approved.

Processing Refunds

If your refund is approved, the amount will be credited back to your original payment method. Depending on your payment provider, it may take 5-10 business days for the funds to appear in your account.

Non-Refundable Items

Certain products are non-refundable, including:

• Gift cards
• Discounted or promotional items
• Customized or personalized products

If you have any questions about whether a specific item qualifies for a refund, feel free to contact us at info@desportsindia.com.

Exchanges

We currently do not offer direct exchanges. If you would like to exchange an item, you can request a refund and then place a new order for the desired product.

Defective or Incorrect Items

If you receive an item that is defective, damaged, or incorrect, please contact us immediately at info@desportsindia.com. We will arrange a replacement or full refund at no additional cost to you.

Changes to This Policy

DesportsIndia reserves the right to update or modify this Refund Policy at any time. Please review this page periodically for any changes.

For further assistance, reach out to us at info@desportsindia.com.